A while ago I was on Fox News Live! discussing E-mail Etiquette. One of the questions I was asked to comment on was about the differences between men and women when it came to e-mail. The question posed to me was in regard to “a new book that was out” that stated that [...]
A chunk of onliners resist the concept of Email Etiquette as though I am sitting here just coming up with rules and regulations that they don’t want to have to follow. I get nasty e-mail daily asking who I think I am to “ram this down people’s throats” or “who made you queen of [...]
With every email you have the opportunity to communicate with clarity. The onus is on you as the author to ensure that the intent and tone you wish to relay is what comes across to those you email. And, with every email you also run the risk of being misunderstood or giving a [...]
“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.”
~ Dale Carnegie (1888-1955) American Educator
Below are the online basics you need to minimally become familiar with [...]
One of the most disheartening things I see in regard to the use of technology is that many times people have forgotten the human touch. There are living, breathing human beings at these keyboards. Some more able to communicate clearly than others based on level of education or level of exposure to technology.
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All too often otherwise nice folks come off as terse or plain old rude when it comes to their email habits. They don’t intentionally set out to be viewed as rude, well I guess some do, but for the most part I prefer to believe the majority do not.
Are you being viewed as rude? [...]
Here is a hypothetical situations I get asked about quite often. Let’s say, someone has something of interest (usually of interest only to those who e-mail me this type of question) to share with all those names/e-mail addresses visibly displayed in the To: field; (even if they don’t know them) would it be improper to [...]
Having a bunch of Web sites means every single day I get e-mails from folks who do not want to take their time to read the information I provide. In fact, part of E-mail Etiquette includes doing just that. Taking the time to read the information that is included on a Web site, [...]
A site visitor was curious and pondered:
“Isn’t it bad netiquette to “correct” others’ netiquette? I did once, as politely as possible, try to explain this to two of my friends, who either didn’t understand or chose to ignore it, as they continue to do the same thing. Do I give up on them?”
It’s all [...]
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