How to Handle Unasked for IM/AIM/ICQ Requests

Do you have onliners you probably don’t know asking to be added to your IM/AIM/ICQ contact list? Some give a first name and some don’t. Since you don’t know for sure if the request is coming from a person that you know, what is the best way to respond? You certainly don’t want [...]

Instant (IM) Messaging Etiquette

Many of the concepts that apply to email apply to Instant Messaging (Desktop, Laptop, PDA, Blackberry, Pocket PC) and visa-versa. The key is courtesy and clarity in your communications. You need to use Instant Messaging (IM) or Text Messaging properly with consideration for the person on the other side. First and foremost, always be cognizant [...]