Before you hit that Reply button and start typing a cryptic emotional response that you may later regret, sit back and carefully reread the e-mail you are responding to making sure to take in its … [Read more...]
Are You a 2 X 4 in E-mail?
I have a saying I use on occasion; "They have the personality of a 2 X 4!" Which in essence means no personality at all. Many don't take the time to show their personality and style in their … [Read more...]
E-mail “Gunfights”
Gunfights usually end when there is only one person left standing. Unfortunately, it seems this also applies to e-mail gunfighters. You know what I am talking about. E-mail differences of opinion or … [Read more...]
Are Your E-mails Tone Deaf?
There is a tone to every e-mail you send. It's all about what words you choose, how you use them, format them, bold them and your choice of punctuation. I believe many neglect to take their e-mail … [Read more...]
Disowning Over E-mail Etiquette?
A site visitor writes: I think your site is very helpful; so helpful in fact that I sent my own Mom to your site because all of her emails were coming across as very hostile in their appearance, … [Read more...]
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