What To Do About No Replies?

A site visitor inquires about a topic we all may deal with during the upcoming Holiday season: Love your site, Judith! How do you recommend that I deal with friends and family that I email and they don’t always respond? I always take the time to respond to those who email me. [...]

E-mail Response Expectations are Officially Unrealistic!

In a little over a decade we can’t live without our e-mail. And to think a mere 15 years ago when I was all excited about CompuServe and opened my little Internet Studio on the IL/WI border, everyone thought I was nuts! Fast forward to now and we want it now! E-mail should be [...]

Take the Time to Down-edit Instead of Top Posting

I get quite a few e-mails from onliners who can’t stand “top posters.” Top posting is the practice of hitting the Reply button and just typing away. The problem with this bad habit is that you tend to not address items point-by-point as the Sender would prefer. More times than not issues are left [...]

Is E-mail Too Easy?

A concerned site visitor comments: “Do we overuse e-mail as a communication medium? In many instances, e-mail is the “easy approach” but not necessarily the best approach.” Yes we are. Many have chosen to take the lazy, easy way out and not pick up the old fashioned telephone or have an in-person meeting when that [...]

Not Taking the Time to Respond Properly

As you can imagine I e-mail probably a bit more than most folks. Being I do WordPress Consulting for a living and my 15 other Web sites, I receive over 500 e-mails each day. The only way I can keep on top of this many e-mails is to remain as organized as possible. (You can [...]

No Response Can Be a Response

Every single day I get e-mails that cause me to shake my head is disbelief. I read them and think that if someone spoke to me in person in that manner — there would be trouble. But of course, they probably wouldn’t do the same in person. In many cases these [...]