Emotional E-mails & Jumping to Conclusions

Before you hit that Reply button and start typing a cryptic emotional response that you may later regret, sit back and carefully reread the e-mail you are responding to making sure to take in its … [Read more...]

Apology by E-mail?

Is it O.K. to send an apology by e-mail, should you pick up the phone or should it be handwritten? Depending on what needs apologizing for dictates the amount of effort  made for a sincere … [Read more...]

Easy to Accuse and Assume in E-mail

E-mail makes it so much easier to make accusations or assumptions. I receive several e-mails every day containing comments or claims that I know the very same folks would not say to my face. Being … [Read more...]

Before You Click Send… Refresher!

So many misunderstandings because of misinterpreted intent happen in e-mail every single day. Many who experience these situations end up stopping by NetManners.com and asking for my help and … [Read more...]

Recommended E-mail Etiquette and was Disowned

A site visitor writes: I think your site is very helpful; so helpful in fact that I sent my Mom to your site because her emails were coming across as very hostile in their appearance, although not in … [Read more...]

Read Before You Write

As a culture we've become lazy. Too many are of the opinion that their time is more important than others so they don't take the time, make the time, to read an e-mail or a Web site in it's … [Read more...]

Jumping to Conclusions in E-mail…

Have you ever heard the saying "Thou Protest Too Much?" What that saying implies is that by protesting too much about something, you are in fact showing your true colors about the topic that you are … [Read more...]

No Sign-Off? No Big Deal?

Your sign-off gives you the opportunity to wrap-up the tone and intent of your e-mail so that your message is clear and to ensure you leave a positive impression. Not including a closing can be … [Read more...]

E-mail Assumptions = Misunderstandings

I see it every day... assumptions flying all over the place! When it comes to your e-mail activities, you can not, should not, must not assume. Assuming does no good and in the long run causes great … [Read more...]

Stop SOPA