Read Before You Write

As a culture we’ve become lazy. Too many are of the opinion that their time is more important than others so they don’t take the time, make the time, to read an e-mail or a Web site in it’s entirety. This happens with Web sites and the information provided as well. Assuming a site [...]

Jumping to Conclusions in E-mail…

Have you ever heard the saying “Thou Protest Too Much?” What that saying implies is that by protesting too much about something, you are in fact showing your true colors about the topic that you are so emotional about. Same goes for e-mail. When you jump to conclusions or protest too much, you are [...]

No Sign-Off? No Big Deal?

Your sign-off gives you the opportunity to wrap-up the tone and intent of your e-mail so that your message is clear and to ensure you leave a positive impression. Not including a closing can be perceived as abrupt or impersonal when you don’t sign you name. Some have actually stated to me “What’s the big [...]

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