Don’t Kid Yourself: E-mail Etiquette = Courtesy

Recently, I’ve seen a trend of folks striking out against all this talk about e-mail etiquette. From one liner e-mails with no greetings “…e-mail after all is only extended IM.” Or, even comments about “…why take the time to type all this ancillary nicey stuff? Just type what you mean and that [...]

How to Handle URL Errors in Mailings

We are only human. I’ve yet to run into anyone who is perfect or never makes a mistake. Over the years, I’ve lost count of the number of mailings I receive where the link contained within is either “404 Not Found” or does not take me to where the e-mail stated it would. This is generally [...]

We All Make E-mail Mistakes

This difference between onliners is how each handles their errors in judgment or oversights once we discover they have been made. With e-mail in particular, the biggest mistake made is simply not paying attention to what you are doing in the first place. The majority have adopted a way too casual viewpoint of e-mail so [...]

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