Before you hit that Reply button and start typing a cryptic emotional response that you may later regret, sit back and carefully reread the e-mail you are responding to making sure to take in its … [Read more...]
Are Your E-mails Tone Deaf?
There is a tone to every e-mail you send. It's all about what words you choose, how you use them, format them, bold them and your choice of punctuation. I believe many neglect to take their e-mail … [Read more...]
Is Selective Capping in E-mails O.K.?
If you needed to send an e-mail to your friends, family or coworkers with a very important message, would it then be O.K. to cap and bold the sentence that was of the utmost importance? Ask … [Read more...]
No Sign-Off? No Big Deal?
Your sign-off gives you the opportunity to wrap-up the tone and intent of your e-mail so that your message is clear and to ensure you leave a positive impression. Not including a closing can be … [Read more...]
Quotation Marks and Emphasis
A site visitor writes: Is it acceptable to emphasize a point in an email with quotes? For example: The people on the Board are "elected" not appointed. Anything you can do to ensure your intent … [Read more...]
“…” In E-mail
As my regular readers know, I constantly remind folks to use proper sentence structure and grammar when composing their e-mails. I pretty much leave it at that -- I am not a grammar writer or and … [Read more...]
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