Are You Perceived as Terse?

What many e-mailers do not realize is how easy it is to come off as blunt, terse or demanding. Even with your every day e-mails it is so very important to make sure that you present yourself with … [Read more...]

To Greet or Not To Greet in E-mails

One of the neat things of having several E-mail Etiquette sites is I get e-mails from all types of users. From the everyday concerns to those more concerned about Business E-mail best practices, I am … [Read more...]

E-mail Greetings — Dear or no Dear?

A site visitor was curious and pondered: ...after I enter the individual's name what is the best punctuation? Sometimes I see Dear "Eric:." other times I see "Eric;" and still others just use … [Read more...]

Asking for Help Via E-mail

Technology can frustrate even the most experienced of us. Whether it be e-mail issues, Web site issues, order concerns or follow-ups, whenever you are asking someone to be of assistance, it is best … [Read more...]

Your E-mail IS You!

Funny how so many want to trivialize e-mail proper practices. E-mail is informal (very), e-mail is just a tool, why take e-mail so darned seriously? Whenever I kindly correct someone or point out … [Read more...]

Don’t Kid Yourself: E-mail Etiquette = Courtesy

Recently, I've seen a trend of folks striking out against all this talk about e-mail etiquette. From one liner e-mails with no greetings "...e-mail after all is only extended IM." Or, even comments … [Read more...]

What’s Up with No Greetings?

Without a nice greeting (Hello, Hi, G'Day, Hey) at the beginning of your e-mail, more times than not your content will be perceived as demanding or terse. When you call someone on the phone, you … [Read more...]

List of E-mail Greetings and Closings?

A site visitor writes:I struggle with e-mail closings, as well as greetings. You did address the need for a Hi, Hello, etc. in one of your e-mails, are there other appropriate salutations? I would … [Read more...]

Monday Morning Email Mistakes

Email mistakes found in my inbox this morning: No greeting. How about saying "Hi, Judith" or "Howdy!" before you ramble off your demands or questions? Please don't just open any email from … [Read more...]