Before you hit that Reply button and start typing a cryptic emotional response that you may later regret, sit back and carefully reread the e-mail you are responding to making sure to take in its … [Read more...]
E-mail Software Offers Formatting… So?
August 12, 2011 By 4 Comments
I received a pretty nasty e-mail this week e-arguing with me on my comments about refraining from formatting e-mails with images, colors, bolding, changing font size, etc. "If AOL or Outlook allows … [Read more...]
Seeing Red in E-mail?
June 21, 2011 By 2 Comments
What does it mean when they change the font to the color red? What's wrong with using red type? Why can't I use different font colors? The answers? The sender is emphasizing those words. Nothing … [Read more...]
You Are Bold When You Bold Your E-mail
August 25, 2010 By 8 Comments
No doubt about it if you make the extra effort to bold select text in e-mail you are being bold! Don't underestimate how bolding certain words or sentences can make an otherwise benign statement one … [Read more...]
Are Your E-mails Tone Deaf?
January 13, 2010 By 2 Comments
There is a tone to every e-mail you send. It's all about what words you choose, how you use them, format them, bold them and your choice of punctuation. I believe many neglect to take their e-mail … [Read more...]
Is Selective Capping in E-mails O.K.?
October 15, 2009 By Leave a Comment
If you needed to send an e-mail to your friends, family or coworkers with a very important message, would it then be O.K. to cap and bold the sentence that was of the utmost importance? Ask … [Read more...]
Example of Lost Opportunity
September 8, 2009 By 1 Comment
Being visible online, means you probably get more e-mail and inquiries from the masses. In particular folks trying to sell you something. In my case, marketers wanting to place advertisements on my … [Read more...]
Address Blocks in E-mail?
August 13, 2009 By 2 Comments
A site visitor writes:What is the proper etiquette for an address block in an e-mail? My boss is rather electronically illiterate and would like all letters sent by e-mail to have a formal address … [Read more...]
Quotation Marks and Emphasis
June 9, 2009 By 2 Comments
A site visitor writes: Is it acceptable to emphasize a point in an email with quotes? For example: The people on the Board are "elected" not appointed. Anything you can do to ensure your intent … [Read more...]
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