Folks are emboldened when hiding behind these screens. With IM they just type things off without care or thought as to how they will be perceived — and from the hate mail (and death threats) I get for championing E-mail Etiquette, these folks don’t care how they are perceived. They’ve told me as much!

I agree with your definition of those who e-mail in this manner — I mean, how much effort does a little courtesy and clarity take? I have always lead by example and offer courtesy where sometimes none is given. But I can tell you that how folks e-mail me does help me determine if I want to do business with them — or not. The fact is perceptions matter — one can decide to ignore that fact and do what they please anyway to no avail.

I look forward to more of your comments! ;-)