As you can imagine I e-mail probably a bit more than most folks. Being I do WordPress Consulting for a living and my 15 other Web sites, I receive over 500 e-mails each day.
The only way I can keep on top of this many e-mails is to remain as organized as possible. (You can follow my system by reading my article on E-mail Organization Tips.)
One thing I see from those who contact me or ask my assistance is that rather than respond to my questions point-by-point, (see how to How to Down-edit Your E-mail) they’ll pop off a response in generalities.
9 out of 10 times these quickie responses do not answer all the questions asked or the e-mailer assumes what they think I meant or required, because they didn’t take the time to read the e-mail in it’s entirety. “Too busy!”
What this causes is additional unnecessary e-mails and back and forths that wouldn’t have occurred if the original e-mail had been carefully read and responded to point by point. Not to mention taking the unnecessary risk of having your intent, tone or request misunderstood.
Part of attaining clarity in your e-mails is to take the time — make the time — to ensure you are answering all questions asked and that you understand the e-mail as a whole before you hit Reply and start typing simply because you are in a rush.
Take the time and you’ll find in the long run you will actually save time!
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