Email Etiquette: Courtesy #9 ~ Don’t Fall for Flamers, Jerks or "Trolls".

"Trolling" is the practice of sending or posting obviously offensive comments, brutally untruthful statements or words and phrases that we all know to be those that would instigate a fight … [Read more...]

Email Etiquette: Courtesy #10 ~ Help and Share With Others

One of the most disheartening things I see in regard to the use of technology is that many times people have forgotten the human touch. There are living, breathing human beings at these keyboards. … [Read more...]