Email Etiquette 101

Common courtesy, social graces and socially acceptable behavior. All are used in a civilized society where humans interact with one another. Cyberspace is not any different. That’s where Email Etiquette comes in. How you will be perceived, the type of human being that you are or for that matter are not, your [...]

Email Etiquette: Courtesy #1 ~ Get to Know the Basics!

“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” ~ Dale Carnegie (1888-1955) American Educator Below are the online basics you need to minimally become familiar with [...]

Email Etiquette: Courtesy #2 ~ Online Perception is the Only Reality

One of the primary reasons for creating this site is my dismay at how many folks do not seem to care about how they will be perceived. I have concluded it is that they must not care or they simply are unaware of these issues because there are tons of resources online to give [...]

Email Etiquette: Courtesy #3 ~ Proofread, Spellcheck, Proper Grammar

Always spell check your email, proofread for errors, capitalize your sentences and use appropriate punctuation and grammar.  "If a emale is writon with speeling mestakes and gramitckal errors, you mite git the meening, however, the messige is not as affective, or smoothly redable.  Poor writing is equivalent to someone speaking with spinach [...]

Email Etiquette: Courtesy #4 ~ Always Include a Closing

Always end your emails with "Thank you," "Sincerely," "Take it easy," "Best regards" – something!  In particular, when you request information or ask something of the one you are emailing, have the common courtesy to thank them in advance (TIA!) and sign off your email appropriately. Worse yet, to click the send button without even [...]

Email Etiquette: Courtesy #5 ~ Use Instant Messaging (IM) Properly.

Use Instant Messaging (IM) or Text Messaging properly with consideration for the person on the other side. Many of the concepts that apply to email apply to Instant Messaging (Desktop, Laptop, PDA, Blackberry, Pocket PC) and visa-versa. The key is courtesy and clarity in your communications. First and foremost, always be cognizant about when and where [...]

Email Etiquette: Courtesy #6 ~ Always Respond Promptly (and Down-edit)

When replying to emails always respond promptly and edit out unnecessary information from the post you are responding to. Responding promptly is the courteous thing to do. Don’t let folks wonder if you received the email or are ever going to respond to their communications. Think about how quickly you would return a phone [...]

Email Etiquette: Courtesy #7 ~ Do Not Spam!

Never, ever, ever, never send anyone an email about anything (especially your product or service) if the recipient did not specifically email you for that information and you are responding to their request. Contrary to those who argue this point with me when I ask them to cease spamming my sites or those of my clients, [...]

Email Etiquette: Courtesy #8 ~ You Are What You Write

You are what you write. How you communicate will be an indication as to who you are and the kind of person you are. Learn to write with clarity and take folks at their word – not what you "think" they mean. Sending email with extremely foul, threatening or abusive language is crude. This [...]

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