I can’t tell you how many times I’ve spent time completing an online form, inputting all my questions, concerns or comments only to click the Submit button and the form clears. It doesn’t process, I get logged out or I get some sort of error.
You’ve probably experienced this one too many times as well. There are so many unknowns out there that can cause a form to not process. Your connection or incorrect completion of certain field or Webmaster coding errors.
The most common reason for me is getting logged out. Many sites set an inactivity limit and automatically log you out for security reasons. The one that bags me most is PayPal. I’ll log in, get a phone call or get distracted and have to work on something else. I then click the Submit button on a money request or invoice to only find that I’ve been logged out and have lost all the form input I spent time creating.
What I’ve done is I have gotten into the habit of copying (hi-lite, right click, copy) all the content in the comments or description field before I click Submit on any form. This way if I experience any of the issues above, I can relogin and simply paste the content back into that field and save some time. You still have to enter your personal details but the actual comments are what I take time most to ensure are clear, concise and typo-free.
By copying the main content field of any form you are completing, before clicking that Submit button, you save time and don’t have to recreate the text if something happens and it is lost. Good habit to get into!
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good stuff
Thanks Peter!
Now if we can get everyone on the same page it will save site owners a bunch of work!