So many misunderstandings because of misinterpreted intent happen in e-mail every single day. Many who experience these situations end up stopping by NetManners.com and asking for my help and advice.
Usually at fault is one side or the other not paying attention to what they are doing (inadvertently sending to the wrong contacts) or rushing through the typing their e-mails (not spell checking or ensuring proper tone is used).
We all need to slow down and take a deep breath! E-mail is one thing that never benefits from a rushed approach.
Well, time for a refresher! Here are the top 10 issues that cause misunderstandings in e-mail:
Before You Click Send Checklist
HTH!
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