When Are Email Apologies Insincere?

Funny how some folks apologize while they are doing the very thing they are apologizing for. Is an e-mail apology sincere if you are doing something you know could be a problem to start with but you’re doing it anyway — with your apologies?

Not in my book. To me that just smacks of “I’m going to do it anyway regardless because that’s what I want to do, but I’ll apologize just in case someone gets upset.” What’s up with that? It’s called thinking only of yourself — when in fact with email there are at least two parties involved.

When it comes to proper technology use, there seems to be a wide array of opinions on what is proper, correct or just a matter of courtesy. Many times folks take the issues of E-mail Etiquette and proper technology use and assume they can disregard these topics. That it’s a choice. Well, just like anything in life, it is a choice to use technology properly, to use technology with courtesy. What do you think it says about you to ignore proper use and courtesy because you make the conscious decision to do so.

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